Employee Assistance Program (EAP)

This confidential counseling service encourages associates to call the EAP help line if they are experiencing any problems that may be affecting their jobs or personal lives. EAP offers solution-focused, short-term counseling which includes up to five free sessions per concern.

If you've had a bad day at work, you can call the EAP help line to schedule an appointment or talk to a therapist. If you want to bounce an idea off of an objective listener, give EAP a call. Keep in mind that we all have problems from time to time and no one is exempt from struggles. There is someone out there to help you through the rough spots. The Employee Assistance Program can help you with many issues, whether by phone or in person. Your professional EAP counselors are also aware of many community resources that may be of help to you.

Please, don't hesitate to call if you are experiencing any problems that may affect your job or personal life.
EAP HELP LINE:
(877) 538-6390

This number is staffed by confidential counselors.
Call anytime 24/7.
Confidential - no cost to the team member.

A variety of assessment, counseling and referral services are available such as:

  • Stress
  • Anxiety
  • Relationship issues
  • Parenting & Child Behavior
  • Depression
  • Grief / Loss
  • Family Problems
  • Work related concerns
  • Coping better with emotional and health issues
  • Substance use problems; assessments, treatment recommendations and referral

Details of the Program:

  • Provider: Beacon Health Options
  • Available to all team members or their immediate household members at no charge.
  • Face to face counseling with local providers for up to five free visits per year per problem.
  • Option of counseling via telephone or secure video.
  • Achieve Solutions website where members can view up-to-date, quality-checked behavioral health and wellness information, and work-life balance self-serve tools and resources.
  • On-site, online and webinar based training.
  • Crisis and incident response services.

Confidentiality
Unfortunately, many people are apprehensive about seeking mental health or substance abuse services because they are afraid someone at work will find out. The EAP abides by rules of confidentiality.

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LUTHERAN HEALTH NETWORK
BLUFFTON REGIONAL MEDICAL CENTER | DUKES MEMORIAL HOSPITAL | DUPONT HOSPITAL* | KOSCIUSKO COMMUNITY HOSPITAL*
LUTHERAN HEALTH PHYSICIANS | LUTHERAN HOSPITAL* | MEDSTAT | THE ORTHOPEDIC HOSPITAL* | REDIMED | REHABILITATION HOSPITAL*
ST. JOSEPH HOSPITAL*

*A physician owned hospital.

If you are experiencing a medical emergency, call 911.
ER wait times are door to clinical professional and can change quickly depending on the urgency of patients that arrive by ambulance. Lutheran Health Network provides care to patients with life-threatening illnesses first.

Because our ER and Urgent Care staffs must treat patients based on the severity of illness or injury, your time is not guaranteed. We will see you as close to your designated time as possible. If your symptoms worsen or you believe you are experiencing a life-threatening emergency, please call 911 or go to the nearest Emergency Department as soon as possible.

Patient results may vary. Consult your physician about the benefits and risks of any surgical procedure or treatment.